Courses and training

HCPL ACADEMY · COURSE AND TRAINING CATALOGUE

All Healthcare Poland Academy courses and training in one place, grouped by how you take part. Courses run on the Foundation’s e-learning platform; live sessions are delivered 100% remotely by default. Courses are taught in Polish.

Type 1 · free · online, self-paced

Introductory e-learning

Short courses that show the scope of a programme before a facility orders the full training.

Entry path: HCPL Academy and GLFAHow to match a programme to a facility’s needs and how to order training, including under de minimis aid.1.75 h · open course →
Accessibility in healthcareArchitectural, digital and information accessibility; introduction to the 40-hour programme with a facility audit.3.25 h · open course →
CyberC4HE EssentialsCybersecurity and business continuity for boards, CIOs, DPOs and hospital technical staff.2.25 h · open course →
TQAMS — cross-border care qualityPreparing a facility to serve international patients: quality pillars, staffing requirements, path from self-assessment.1.75 h · open course → · TQAMS is a voluntary private quality-assessment programme, not an accreditation
Process management and LeanValue-stream mapping and Lean tools as better work organisation in a healthcare provider.2.25 h · open course →

Type 2 · paid · live online · individual participation

Certified courses

Medical Tourism Coordinator (K6) — StandardThe full international-patient pathway: market and business model, cross-border rules, the coordinator’s legal framework, GDPR and documentation, quality standards, patient pathway, patient acquisition and a final workshop. 24 h (4 days × 6 h), quizzes, exam and a mini business plan submitted within 14 days.PLN 3,830 per person · edition 16–27 Nov 2026, applications by 6 Nov 2026 · next: Feb/Mar 2027 · course programme →

Type 3 · one facility’s team · min. 8 people

Team workshops for facilities

Medical Tourism Coordinator (K6) — PremiumFor a facility team: coordinators, physicians and registration staff. Every team member, physicians included, first completes Part 1 individually (K6 Standard, 24 h). The team then takes 16 hours of targeted workshops on the facility’s own processes.PLN 7,660 per person (8 people: PLN 61,280) · HPA-ORG-13 competence certificate
WorkshopScopeTeam deliverable
W1 · 6 hThe facility’s patient pathway: current process for 1–2 source markets, roles and responsibilities, hand-over of medical qualification, documents and non-promotional information10-step patient pathway with control points
W2 · 6 hRole-based communication in English, intercultural competence, difficult-situation simulations with the whole teamPL/EN message pack and conversation scripts
W3 · 4 hContinuity of care and risk: complication after return, Just Culture incident reporting, payment guarantees and insurance, service accessibilityResponse protocol and 90-day implementation plan

On-site delivery

By default all sessions are online. On request:

  • Part 1 (24-hour foundation) — on site for a group of at least 4 people, surcharge PLN 10,000 (flat per group) for the trainers’ stay over the 4 training days;
  • Part 2 (16-hour workshops) — on site for a surcharge agreed individually.

Type 4 · for hospitals and employers · public funding

De minimis programmes for facilities

Training-and-advisory programmes for teams (accessibility, communication with geriatric patients, AAC, NIS2, ESG, BKiD and more) financed from de minimis aid, the National Training Fund or operator projects. The full catalogue, conditions and eligibility form are on the Academy page.

De minimis programmes and form →

Paid courses are settled by a Foundation note within its statutory activity. Academy certificates confirm completion of a programme or competences — they are not an accreditation or a quality assessment of a facility and do not award physicians’ CME points. TQAMS and GHSH are voluntary private quality-assessment programmes, kept separate from training. Contact: global@healthcarepoland.pl · +48 787 000 827.